Prescription hearing aids are highly customizable and can be fine-tuned by a professional to match your exact hearing profile. They can provide more amplification and are the only option if your hearing loss is severe or profound.
“The biggest difference between OTC and Rx is that OTC is limited in terms of loudness, so they can't really help people with moderately-severe or worse hearing,” said Abram Bailey, AuD, founder of Hearing Tracker.
Testing and Fitting
OTC hearing aids come in two flavors:
- “Self-fitting” which requires you to use an app-based hearing test or submit an audiogram, or
- “Preset-based” which usually rely on 1-4 programs designed to compensate for common hearing loss(es).
Self-fitting OTC aids—particularly when paired with expert online assistance—can be more accurately adjusted to your hearing needs (but also usually more costly).
Prescription hearing aids are programmed via a professional audiogram, which is a detailed hearing test that measures your hearing loss at different frequencies in a soundproof booth. Good hearing providers use best practices to program your hearing aids based on numerous tests and provide follow-up adjustments as needed.
Support and Expertise
OTC hearing aids require some tech savvy since you’ll be pairing them with Bluetooth devices and adjusting settings yourself. Some brands offer remote telecare onboarding and support, which can be helpful but isn’t the same as in-person assistance. All hearing aids break or need service over time (e.g., clogged receivers, etc.). Without a good service component, your OTC hearing aid can be rendered useless in a year or two unless the manufacturer gives you repair options. Shorter lifecycles and poor support could make an OTC hearing aid more expensive than a prescription hearing aid.
Prescription hearing aids include hands-on support from a licensed audiologist or hearing aid specialist who can troubleshoot issues, make adjustments at appointments, and ensure your devices are working optimally.