I’m not happy with Engage. The batteries keep going dead and won’t last all day. They cut in and out all the time. I’ll be talking right now on my phone and one of them or both of them will go completely out, not connect momentarily, then they come back up. For the price I gave for these hearing aids, I’m not fond of them. I’ve been back to Sam’s Club three different times and they replaced one hearing aid completely for me. The doctor there has been superb on trying to help me.
- James of FL on February 5, 2023
It should be remembered the quality of service largely depends on the individual clinicians. Some Hearing Center staff members may be in high demand, thus limiting the time they can spend with clients. This hit-or-miss nature of customer service is reflected in some of the poorer reviews, with people upset about no one answering the phone, no walk-in appointments, or long wait times.
Additionally, in 2018, Walmart closed 63 Sam’s Club stores with no notice—which didn’t endear them to those people who had purchased hearing aids from the affected Hearing Centers.
Are Sam’s Club hearing aids any good?
Sam’s Club Hearing Centers offer a comprehensive set of products and services—ranging from OTC to professionally fit devices—to address your hearing needs. It may be one of the better options if you’re looking for lower-cost professionally fit hearing aids. We also think it’s a great option if don’t know whether to choose OTC or prescription hearing aids. The free in-person hearing test and consultation can help you decide, especially if you’re a Sam’s Club member and/or live near one of its hearing centers.
Provided your hearing loss doesn’t require a custom in-ear model or custom earmold for a BTE or RIC device, you could be fitted with a hearing aid on the spot. If you have a relatively straightforward hearing loss and value in-person services—and would like to take home a hearing solution right away—it’s worth giving Sam’s Club a try.